NO Shipping & Delivery
Shipping and Delivery
A COVID-19 Update
The health of our employees, customers, and everyone is one of our top priorities. Because of this, please be aware that we have temporarily reduced our hours of operation and, therefore, there might be delays to processing your order. Our new processing times vary from 7 to 10 business days (10+ days for custom orders).
Our normal return policy of 60 days has been extended to 90 days. If you have any questions or concerns, we can accommodate them so please reach out to us for any questions.
Below are our new hours of operation.
Stay safe.
Thanks.
info@tugasunwear.com
760-727-3332
Monday through Thursday
9am – 2pm PST
Shipping Methods: US Postal Service, UPS, or FedEx
Standard Domestic Shipping: Orders ship within 1-2 business days after your order is placed and ship via USPS with a 2-5 day transit time depending on your location. Please be aware that some products may have a longer handling time, see the "About Products Not Available for Expedited Shipping" section below. Flat rate shipping of $2.99 within the U.S. (including Hawaii and Alaska). Free shipping starts at $49!
Domestic Expedited Shipping: Typically, Expedited Orders placed before 12 pm PST/ 3 pm EST will ship out that day. Please note that expedited orders placed on Friday and that ship that day will usually take 1-2 business days ( depending on whether its Overnight or 2 Day, not including Saturdays or Sundays) to reach you location. Business days are Monday thru Friday, excluding holidays.
International Standard Shipping *: Delivery time varies but can range from 5-16+ days depending on customs in the receiving country.
International Expedited Shipping *: Varies by location, but usually within 2-5 business days.
*For orders shipping outside of the U.S. only: Please visit this page to learn more about other costs associated with importing into your destination country.
CUSTOM PRODUCTS: Custom items are made to order in our San Diego, California factory and now have a 7 business day lead time, excludes holidays. Orders with 6+ items will have a longer lead time, we will email you with the approximate lead time. Please be aware that if you're adding logos/text to your custom shirts, your lead time begins after you approve the mock up.
About Products Not Available for Expedited Shipping: Certain products can't ship via Overnight or 2-Day shipping and can only ship via standard shipping. These products also have a lead time of 3-5 business days, see exceptions below. All products with these restrictions have the following message in the product details page and when you add the item to your cart "Not available for expedited shipping." The products with these restrictions include the following: Tuga: Green - Eco Collection, Tuga Snorkel, Camp, and certain PlayaPup sun shirts. Please be aware that Playapup flotation devices, PlayaPup raised bowls, and Molehill buntings and jackets can't ship expedited but will still ship within our normal processing time of 2-business days. If you add products to your cart that don't have these restrictions and you'd like them sooner, please place a separate order. Otherwise, all items in your order will ship together.
The health of our employees, customers, and everyone is one of our top priorities. Because of this, please be aware that we have temporarily reduced our hours of operation and, therefore, there might be delays to processing your order. Our new processing times vary from 7 to 10 business days (10+ days for custom orders).
Our normal return policy of 60 days has been extended to 90 days. If you have any questions or concerns, we can accommodate them so please reach out to us for any questions.
Below are our new hours of operation.
Stay safe.
Thanks.
info@tugasunwear.com
760-727-3332
Monday through Thursday
9am – 2pm PST
Shipping Methods: US Postal Service, UPS, or FedEx
Standard Domestic Shipping: Orders ship within 1-2 business days after your order is placed and ship via USPS with a 2-5 day transit time depending on your location. Please be aware that some products may have a longer handling time, see the "About Products Not Available for Expedited Shipping" section below. Flat rate shipping of $2.99 within the U.S. (including Hawaii and Alaska). Free shipping starts at $49!
Domestic Expedited Shipping: Typically, Expedited Orders placed before 12 pm PST/ 3 pm EST will ship out that day. Please note that expedited orders placed on Friday and that ship that day will usually take 1-2 business days ( depending on whether its Overnight or 2 Day, not including Saturdays or Sundays) to reach you location. Business days are Monday thru Friday, excluding holidays.
International Standard Shipping *: Delivery time varies but can range from 5-16+ days depending on customs in the receiving country.
International Expedited Shipping *: Varies by location, but usually within 2-5 business days.
*For orders shipping outside of the U.S. only: Please visit this page to learn more about other costs associated with importing into your destination country.
CUSTOM PRODUCTS: Custom items are made to order in our San Diego, California factory and now have a 7 business day lead time, excludes holidays. Orders with 6+ items will have a longer lead time, we will email you with the approximate lead time. Please be aware that if you're adding logos/text to your custom shirts, your lead time begins after you approve the mock up.
About Products Not Available for Expedited Shipping: Certain products can't ship via Overnight or 2-Day shipping and can only ship via standard shipping. These products also have a lead time of 3-5 business days, see exceptions below. All products with these restrictions have the following message in the product details page and when you add the item to your cart "Not available for expedited shipping." The products with these restrictions include the following: Tuga: Green - Eco Collection, Tuga Snorkel, Camp, and certain PlayaPup sun shirts. Please be aware that Playapup flotation devices, PlayaPup raised bowls, and Molehill buntings and jackets can't ship expedited but will still ship within our normal processing time of 2-business days. If you add products to your cart that don't have these restrictions and you'd like them sooner, please place a separate order. Otherwise, all items in your order will ship together.
